Silvia Prickel

Silvia Prickel

Managing Director, Enterprise Quality and Release Management
United Airlines

Silvia Prickel is a Managing Director at United Airlines responsible for application delivery and support for the Cargo Division. Silvia recently assumed responsibility for the Connected Aircraft Program, focused on delivering onboard connectivity to enhance the customer experience and enable mobility for United Airlines crew.

She has served in various capacities during her 28 year tenure in the field of Information Technology. Her area of expertise and passion is in Business Strategy, Workflow Optimization, Organizational Change Management, and IT Service Management. Silvia is an IT Service Management certified professional, and a Six Sigma Black Belt. She is known for her thought leadership and is a sought-after keynote speaker at Technology Conferences around the world. Silvia also co-authored three books for IT Professionals. She advocates digital disruption and a technological revolution. Silvia is an active member of the Metropolitan Club Board of Governors, Project Management Institute, Technology Executive Club, and Connected Aircraft Advisory Board.

Silvia earned a Bachelor’s degree in Computer Science and Business Administration from Clarke University.

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