Want your Social Media efforts to make a big impact? The intuition of the youth is the key.
Most people think of social media as exhibitionism through communication – a way to announce your product, your event, and your thoughts. But it’s actually much more than that. You don’t want to just say something to people – you want to infect them with it by sharing something so contagious that they feel compelled to absorb it and share it out to their network.
I’m personally still learning about this process, and one thing I’m learning is that the most powerful thing to do is trust young people. Their instincts for how and what to do with social media are 100% better than mine. Why? I grew up in an era of privacy, but this younger generation grew up in area of being digital and transparent. Through practice, they understood that in order to get what they want they have to create a naturally scaling infectious idea that makes the writer’s content addictive to everyone else.
I’ve seen it in my own experiences here at i.c.stars, the way young people think differently about how to use these tools. During a recent Tech Bash event, I wanted to send out an array of tweets that said “X person was a sponsor of Tech Bash, Y person was a sponsor of Tech Bash” to share who our sponsors were. But our i.c.stars fellows said no one is going to retweet a generic announcement – you have to frame your language in a way that’s contagious. They are thinking virally right from the beginning. In a deep way that I still can’t perfectly describe, but it’s deeper than just thinking about giving gifts or saying words. It’s thinking with scale in mind.
My favorite story of the year was New York Times interview with Mark Zuckerberg. The interview asked him what his reaction was to Sorkin’s movie, and he responded by saying that 5 million people might see the movie. But he doesn’t think in terms of 5 million – he think in terms of his 500 million customers. He’s thinking 10x bigger than Hollywood and that just to get your arms around it. Hollywood in our generation was the biggest. This generation thinks 10x orders of magnitude bigger than we can fathom.
Just as Zuckerberg made himself addictive to 500 million people, you can make yourself addictive to 500 or 5000 influencers in your space. Not by communicating to them - that’s the mistake people make, they think of it as a linear process - but by infecting them through this process of viral thinking. Keep in mind that young people, who already have the instinct to make it addictive, are the leaders who will engage the 500 people that are interested in what you have to say in a very meaningful way.
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Comments
I hired a 16 year old
I couldn’t agree more. Young people “get it” and I embrace that. I own my own company and when my 16 year old daughter said, “I want to be in charge of your social media marketing.” I said YES! I really think companies who understand the value of having 5 generations of perspective in the workplace will really start to emerge. I also like this article called, “Old enough to know the rules and young enough to play the game” on embracing generational differences, http://littleurl.info/w46
'what' exactly do young people get?
thanks for the comment! i was recently asked in response to this blog, exactly ‘what’ are young people getting? what makes them embrace transparency in a way that my generation does not? i theorized…then realized i had no idea. so i asked two i.c.stars alums. here’s their responses:
1) Lack of body language feedback in social media creates courage (or lack of fear/judgment)
2) Taking antagonistic positions is easier. They can’t articulate why, but for some reason, they feel empowered to state a controversial position on facebook and deal with the onslaught of hundreds of comments. Could be related to #1 - a comment stream really is not the same thing as a room of boo’ing people.
3) Assessment of risk and behavior varies by platform - facebook is limited to friends - so they see risk as lower. twitter is open and forever and so risk is higher. they adjust accordingly.